IT Support Guides

Career pathways in IT Support
IT Support professionals have excellent career progression opportunities, and are often in high demand, especially as companies continue to rely on new technologies to help with company processes and services.
Katherine

A day in the life of an IT Support Technician
IT Support Technicians are often faced with various challenges, with no two days being the same. They can either work on-site, debugging problems, solving hardware issues, and training staff or they can work remotely, resolving technical difficulties for clients and colleagues.
Katherine
IT Support Guides

Benefits of a Virtual Private Network (VPN) for IT professionals
We look at the number of benefits of a Virtual Private Network (VPN) for IT professionals. Some of the benefits include boosted security and remote access.
Charlotte Attwood
Do I need to a degree to become an IT Support Specialist?
If you are looking to get into IT Support you might be wondering if you need to a degree to become an IT Support Specialist. In this article, we look at options with and without a degree.
Charlotte Attwood

How much does an IT Support Specialist get paid?
It's essential to know and understand the salary that you can get in IT Support. In this guide, we look at how much does an IT Support Specialist get paid and how this will differ in various stages of your career.
Charlotte Attwood
The role of an IT Support Specialist
In this guide, we explore the role of an IT Support Specialist from the expected salary to the day to day tasks.