What is a Technical Analyst?
The demand for Technical Analysts has increased by 135% in the past two years, this is due to companies investing in digital technologies to help their services and processes. A Technical Analyst is someone who can provide support and guidance to not only the IT team but to the wider business on how to optimise systems, whilst reducing costs and increasing profits.
A Technical Analyst needs to be a confident communicator with both team members and customers. They will need to explain their findings to a wider team who may not necessarily understand technical terminology, and so interpersonal skills are especially important. A Technical Analyst communicates with customers in order to gain insight into company processes. They often run workshops with users to gain feedback on what works well, or what needs improving, this information can then be used to help guide projects.
It is also important for a Technical Analyst to be up to date with industry trends and economic trends. Stakeholders and Senior Managers will look to Technical Analysts for guidance and advice, therefore knowing how to appropriately analyse market data and make decisions based on that information is another key skill.
What qualifications do you need to be a Technical Analyst?
Technical Analysts often work with various teams to help produce company solutions for IT processes and services. They need to be able to understand business concepts as well as technical concepts. Therefore, a degree in either business management, computer science, or computer engineering would be beneficial.
However, if you do not have a degree in a related field then it is important to understand how you can expand on the skills needed to be a Technical Analyst. Starting out in an entry-level role such as IT Support, or Data Analyst would give you some of the desired skills including understanding IT infrastructure, problem-solving skills, communication skills, and many more.
You could also look into similar courses where you would learn transferable skills, such as a Business Analyst course.
What are the responsibilities of a Technical Analyst?
A Technical Analyst needs to be able to use their knowledge of business processes and IT infrastructure to help with running projects that will help companies improve their overall IT structure. Some of the responsibilities include:
- Building, designing, examining, and implementing a structured IT system
- Meeting with and building relationships with stakeholders in order to understand and meet their requirements
- Gathering feedback from end users in order to continue improving systems effectively
- Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions
- Being able to quickly translate business requirements into technical solutions
- Planning, monitoring, organising, and overseeing IT projects
- Running tests or investigations on system or application issues and being able to provide solutions within a timely manner
- Creating reports to share with stakeholders and senior-level employees
- Contributing to team meetings with reports being able to present your findings
- Being aware of the latest technology trends and developments
What skills do you need to be a Technical Analyst?
Hard skills of a Technical Analyst
- Agile/ Scrum
- SQL
- User Stories
- Data Analysis
- Microsoft Excel
- Stakeholder Management
- Knowledge of IT Infrastructures
- Knowledge of Databases
- Basic Financial and Accounting Concepts
Soft skills of a Technical Analyst
- Communication skills
- Problem Solving Skills
- Business Acumen
- Customer Service
- Ability to Work in a Team
- Attention to Detail
What is the average salary of a Technical Analyst?
- The average starting salary of a Technical Analyst is £30,500
- The average mid-level salary of a Technical Analyst is £50,000
- The average high-level salary of a Technical Analyst is £75,000
Jobs similar to Technical Analysts
As a Technical Analyst, you will be faced with new challenges every day, therefore the role is ideal for someone who enjoys problem-solving, who is self-motivated to keep up with industry trends, and someone who is keen to continue expanding their knowledge and skill set.
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