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* To schedule the day to day workload for engineers. o Ensuring engineers with the correct skill levels attends the call. o Verifying parts have been sent to correct parts location for the attending engineer. o Scheduling, where possible, the closest relevant engineer to the incident. o Ensuring the call has been managed efficiently in order for the...
Date:   Location: Chesterfield   Salary/Rate: £90 - £100
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SC Service Desk Analyst / Helpdesk Analyst x 3 Fantastic Opportunities have arisen with a significant client in Milton Keynes for several IT Service Desk Analysts / Helpdesk Analysts. Objectives: * To provide resolutions to incidents within SLA. To validate and record incidents where necessary and to ensure that incident records are correctly...
Date:   Location: Milton Keynes   Salary/Rate: £17 - £17
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We have an exciting opportunity for a 2 nd Line Service Desk Analyst to join our Service Desk based in our offices based on First Street in Manchester! The role is responsible for delivering quality service through maintaining the availability of services to IT Users.  The role is crucial to ensure that issues are resolved or escalated as quickly as...
Date:   Location: Manchester   Salary/Rate: Competitive
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Cloud Support Engineer / 3rd Line Support / Third Line Support / Cloud Infrastructure Support / Cloud Support Analyst / Cloud Infrastructure Engineer / Infrastructure Analyst / Infrastructure Support / Azure Support Engineer / Azure Support Analyst / Cloud / Azure / 3rd Line / Third Line / ITIL / Infrastructure / Projects / BAU / Network / Server / ...
Date:   Location: Stoke On Trent   Salary/Rate: £35,000 - £45,000
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Job title: Supplier Relationship Manager Location: Sheffield Salary: Up to £45,000 per annum Employment type: Full time The person appointed will be part of the Commercial Operations team and will be responsible for maximising the value from a portfolio of specific contracts from a cost, SLA, support and performance perspective. Identify...
Date:   Location: Sheffield   Salary/Rate: £45,000 - £45,000
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3rd Line Wintel Systems Administrator, Windows Server 2012 R2, Cyberark, LogRhythm, ITIL v3 qualified, ISO/ IEC 27001:2013, SLA/ OLA, change management, MS Office, Visio, Project, Office 365, Microsoft Azure, HP hardware, SCOM, HP Insight Dynamics, Public Sector, Central Government, London Our Government client based in London is recruiting...
Date:   Location: London   Salary/Rate: £350 - £400
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Technical Service Delivery Manager - ITIL - IT & Technology Solutions London W14, UK £30,000 - £45,000 (Private Medical Insurance, Bonus, Pension, Life Insurance) Excellent opportunity for a client-facing Service Delivery Manager with a good understanding of IT infrastructure to join a fast-paced, thriving and vibrant managed...
Date:   Location: London   Salary/Rate: £30,000 - £45,000
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SC 1st Line Support / Service Desk Analyst / Helpdesk Analyst x 3 Fantastic Opportunities have arisen with a significant client in Milton Keynes for several IT Service Desk Analysts / Helpdesk Analysts. Objectives: * To provide resolutions to incidents within SLA. To validate and record incidents where necessary and to ensure that incident records...
Date:   Location: Milton Keynes   Salary/Rate: £17 - £17
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Network Engineer - Network & TAC Projects CCNA, CompTIA Networks+, CCENT - Cisco Networks Network Support, Client Facing, Onsite Support and Remote Support, Technical Assistance Centre (TAC) and Datacentre Support, Cisco CCNA, Cisco Networks, Unified Comms and Voice Systems, VoIP, Cloud Networks, NaaS, Routing & Switching, Firewalls, Network...
Date:   Location: Luton   Salary/Rate: £22,000 - £28,000
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EY TASKS: As an IT Service Engineer the Post Holder will: Take calls from users in calm and professional manner recording all the required information as specified in the IT Service Desk standard operating procedure. Review calls received by e-mail, making contact with the user where necessary to ensure that all the required information is recorded as...
Date:   Location: Bury St. Edmunds   Salary/Rate:
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