2nd / 3rd Line Project Engineer

2nd /3rd Project Engineer - Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits
 
Overview:
A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Project Engineer to drive one of their key clients to ensure high level of service is consistently delivered. 
 
Role & Responsibilities:

• Understand and provide the definition of project scope, goals, and deliverables.
• Understand the definition of the required implementation tasks and resource requirements.
• Understand and assist in the development of all project plans.
• Understand and assist in the planning of project timelines.
• Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines.
• Track and update project activities and deliverables using appropriate tools.
• Escalate when the project is at risk of not delivering to the agreed requirements or timescales.
• Constantly monitor and report on progress of the project to all stakeholders.
• Managing client expectations through clear communications.
• Take responsibility for your own continual professional development, ensuring up to date industry and technical knowledge.
• Create and maintain customer specific infrastructure documentation.
• Undertake all other reasonable requests.

• Experience of managing or supporting projects.
• Experience of working in a customer facing role
• Familiar with working to SLAs to meet both customer and contract requirements.
• Working as part of a wider service delivery function.
• Supporting multi-site clients.

• MS Windows Server Technologies
• Exchange Technologies
• Active Directory
• Firewalls, Router & VPN Technologies
• Experience of managing or supporting large scale projects.
• Office 365
• VMWare
• Microsoft Azure

• £30,000 - £35,000 Basic Salary
• £4,000 Car allowance
• + Excellent benefits
• Hybrid Working: 1 day a week onsite.