Strategy and Planning Manager

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My client who is based in London is looking for a Strategy and Planning Manager.

This is for an initial 6 month contract with the potential to extend.

About this role

My client manages one of the largest consumer bases in the UK (30M customers across Fixed Broadband, Mobile and TV services, generating £10B revenue annually).

This is a new, multidisciplinary department made up of 350 people across multiple teams:

*commercial teams (customer facing with P&L accountability)

*operational teams (providing the strategic insights, capabilities and business rules to support commercial teams; plus developing a set of enhanced capabilities)

*data teams (data engineers, data scientists, modellers)

BV&P is on a mission to integrate its customer base across Consumer brands and communicate with customers from a unified, household perspective. It is driving personalisation at scale of the customer experience, across all interactions, using rich data and sophisticated machine learning models. We are investing to develop commercial capabilities which will improve our ability to leverage our data, build seamless customer journeys, grow our value-add per customer and optimise retention / reward loyalty. The department is initiating a transition from a traditional project management model to an Agile working model.

This role is an opportunity to work across both strategy and data-led customer innovation, helping shape the commercial engine as it transforms from a traditional telco model into a consumer technology business. You will be part of the growing Strategy & Planning team (comprising predominantly ex-consultants), reporting to the SPO (Head of Strategy and Planning) for BV&P.

You'll have the following responsibilities

*Supporting the Head of Strategy and Planning with the definition and implementation of the BV&P strategy, and reviewing / optimising resource allocation (people, Capex, Opex) to support it

*Working closely with all BV&P teams (35 of them) to gather insights and making recommendations on how to best steer the department

*Leading BV&P's representation for select, cross-department strategic projects (from scoping to execution), advising and interfacing with senior commercial executives at Director-grade and above

*Shaping the development of enhanced capabilities and identification of commercial use cases throughout the business, making the case for investment (Capex, Opex) where required

*Identifying new commercial opportunities in the customer base

*Conducting analysis and deriving insights with support of a data scientist team

*Supporting the quarterly commercial and capability planning sessions with all squads and other marketing teams (propositions, products, channels and trading); plus BV&P's interface with Finance

You'll have the following skills & experience

*Strong strategic skills, required with experience of implementing strategies in complex and rapidly changing industries (2-4 years with a Tier 1 strategy consulting firm or Specialised TMT consulting firm)

*Excellent analytical and organisational skills

*Excellent communication skills

*Ability to influence senior stakeholders across a range of complex issues

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;