Interaction Designer - SC CLEARED
LA International Computer Consultants Ltd
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An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
Skills required to be an interaction designer
You will need the following skills for this role.
Agile working. You know about agile methodology and can apply an agile mindset to all aspects of your work. You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery. You are unafraid to take risks, willing to learn from mistakes and appreciate the importance of agile project delivery for digital projects in government. You can ensure the team knows what each other is working on and how this relates to practical government objectives and user needs.
Communicating information. You can communicate effectively across organisational, technical and political boundaries, understanding the context. You know how to make complex and technical information and language simple and accessible for non-technical audiences. You can advocate and communicate what a team does to create trust and authenticity and can respond to challenge.
Community collaboration. You can contribute to the work of the community, building successful teams through understanding team styles and influencing as well as motivating team members. You know how to give and receive constructive feedback, facilitating the feedback loop. You can facilitate conflict resolution within teams, ensure the team is transparent and that the work is understood externally. You can help teams maintain a focus on delivery while being aware of the importance of professional development.
Digital perspective. You understand how the digital economy is changing user behaviour and the government landscape. You can make informed decisions based on user needs, available technology and value for money. You know about the wider digital economy and advances in technology.
Evidence- and context-based design. You can visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence. You know how to move from analysis to synthesis and/or design intent. Such skills include: demonstration of the ability to apply logical thinking, gathering and analysing information and evidencing key performance indicators (KPIs).
Experience of working within constraints. You understand and can work within given constraints (including but not limited to technology and policy, and regulatory, financial and legal constraints). You know how to challenge constraints that can be changed. You can ensure compliance against constraints by adapting products and services where needed.
Leadership and guidance. You can interpret vision to lead on decisions. You can create a collaborative environment and sustain a good service. You can understand and resolve technical disputes across varying levels of complexity and risk. You can solve issues and unblock problems. You know how to drive teams and set the pace, ensuring teams are delivering. You can manage risk, including effectively managing and tracking the mitigation of risks. You can manage various dependencies across teams, departments and government as a whole.
Prototyping in code. You understand the limitations of internet technology and why code is important. You can prototype a code, but you don't need to make production-ready code. You know how to talk to developers and know when to switch code. You understand security, accessibility and version control. You can use 'what you see is what you get' tools.
Prototyping. You can apply technical knowledge and experience to create or design workable prototypes, both programs and physical outputs. You understand parameters, restrictions and synergies.
Strategic thinking. You can take an overall perspective on business issues, events, activities and discuss their wider implications and long-term impact. This could include determining patterns, standards, policies, roadmaps and vision statements. You know how to focus on outcomes rather than solutions and activities.
User focus. You understand users and can identify who they are and what their needs are, based on evidence. You can translate user stories and propose design approaches or services to meet these needs. You can engage in meaningful interactions and relationships with users.You put users first and can manage competing priorities.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.