|Recruiter:||LA International Computer Consultants Ltd|
|Listed on:||23rd September|
|Salary/Rate:||£45 - £49|
|Contact Name:||Devon Yeo|
*Apply and Execute the change management process an d methodology
*Tables all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration Follow up on RFC with multiple stakeholders to ensure complete Release Package is available and all concerns are addressed
*Update the change log with all progress that occurs, including any actions to correct problems and/or take opportunities to improve service quality
*Support management in analysing and process optimizations related to Change Management
*Prepare and track Emergency change end-to-end
*Guide Change Initiators in order for them to correctly create an RFC
*When required support with Configuration Management and Release & Deployment Management Activities
*Be able to facilitate meetings with various stakeholders to get to a common agreement
*Be able to drive a change request, under pressure, to completion based on urgent operational requirements.
Skills and Experience
You will hold a university degree, preferably equivalent to a Master's Degree in information systems engineering, information technology or related discipline. A formal post-secondary training in IT will be considered as an asset.
In addition to the minimum of 5 years function related experience, you will be required to demonstrate:
*Minimum ITIL Foundation - preferred ITIL Intermediate, Service Transition
*Experience in Configuration Management, Configuration Control and Change Management;
*Practical experience in the usage of change and configuration management tools;
*Experience with ITIL change and configuration management best practices;
*Experience leading meetings and committees;
*Knowledge of Quality Management principles;
*Experience in the operation of Change Advisory Boards (CAB).
We would consider it as an asset, if you can demonstrate experience in applying QA and IV&V procedures.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.