User Researcher

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*Planning, designing, preparing and running user research activities to support the design and development of digital government services (including contextual discovery, experience mapping, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing).

*Designing and running contextual and discovery research to develop a deep understanding of the needs of all users of a service

*Managing the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results.

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*Designing, executing and analysing quantitative surveys.

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*Leading colleagues to analyse research data and synthesis findings so that research is shareable and traceable.

*Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including presentations at show and tells, designing and maintaining research outputs as directed by the project manager).

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*Working closely with designers and developers to turn user research findings into stories and actions that lead to valuable product and service features.

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*Working closely with analytics colleagues to define user centred KPIs, to create a rich

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.