Technical Support Analyst
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We are currently recruiting for a Technical Support Analyst, providing a mixture of support and services to their customer base. The successful candidate will analyse, diagnose and resolve any difficult issues. Working in a challenging, fast paced environment, our client is offering a competitive salary with an excellent package.
As the Technical Support Analyst you will be responsible for:
Responding to inbound queries - 1st and 2nd line issues
Diagnosing and resolving any software issues (technical and functional)
Installing and upgrading software onto computer infrastructure
Supporting customer hosted software
The successful candidate for the role:
Will have experience providing technical support
Be prepared to travel and work on customer sites, including some overnight stays
Must have a full driving license
Analytical problem solver
Strong working knowledge in a Microsoft technical environment
In return the Technical Support Analyst will receive a basic salary of between £25,000 - £31,000 plus £3,500 car allowance, fuel card, medical cover and pension
To apply for the job click apply and send us your CV.
Please Note: We do not contact or write to unsuccessful candidates. If you have not heard anything from us within 48 hours of the closing date, you should presume that your application was unsuccessful.