Business Operations Manager - Transformation

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Business Operations Manager - Transformation to be based in London on an initial 9 Month contract. Experienced Business Operations and transformation. Excellent stakeholder management.

Job Title - Business Operations Manager - Transformation

Location - London

Rate - £ Market Rates per day

Duration - 9 Months initial

Role Summary:

This role encompasses all responsibilities related to the Business Operations Business Partner position, reporting to the Head of Office of the CTO.

The individual will provide operational analysis and partnership to guide the direction and activities of the technology function to which they are aligned, partnering with the Technology Leader as needed to determine business priorities. They will use their detailed knowledge and analysis to draw conclusions and provide insight while proactively anticipating issues that require mitigation, developing innovative solutions where possible.

The Business Operations BP supports the leadership team of their assigned Technology function in managing the operating rhythm for activities within the group, and shapes operationalization of processes to improve efficiency and transparency. The Business Operations function is responsible for engaging with broader Client stakeholders and setting up operating mechanisms that allow for clear communication, information flow and collaboration across the enterprise.

The Business Operations BP will seek to align their activities within agreed frameworks, and contribute to establishing standards, while optimising efficiency of operational workflow.

Main Responsibilities / Accountabilities:

* Lead operational analysis and reporting for the Technology function assigned

* Maximise efficiency and effectiveness of the group by providing actionable insights

* Lead and coach others within the Business Operations team

* Support Technology Leadership Team (TLT) partner by collaborating on strategic initiatives, providing operational analysis and recommendations, and the provision of transparency for their function

* Facilitate close ties between Technology Leadership and stakeholders in the broader F&R business through the operating rhythm, reporting and planning activities

* Overall responsibility for delivery, preparation and presentation of key monthly dashboards and MI across the technology function assigned

* Provide value add analysis and detailed commentary to support the data within dashboard(s), and use this analysis to offer qualified points of view to facilitate decision-making and planning

* Drive transparency and clarity of information

* Drive business planning in collaboration with the F&R Technology leads, Programme delivery team, Customer Proposition, and Finance counterparts

* Serve as the first point of contact for any business operations issues for the Technology function assigned

* Support related Programme Office and Programme Delivery processes to create and maintain visibility of the status and health of the portfolio

* Work closely with key contacts within the business and ensure technology alignment to help form qualified forecasts for planning purposes when needed

* Produce bespoke reporting when required to support exceptional initiatives / reviews

* Build and maintain a network of key contacts across the Client enterprise to share knowledge and gain an understanding of potential impacts to F&R Technology

* Drive efficiencies and effectiveness in the overall business operations processes

Essential Skills/Experience Required:

* Positive leadership presence and strong influencing skills

* Strong on execution to deliver high quality information to demanding deadlines

* Highly analytical with attention to detail

* Strong interpersonal skills, able to build close relationships and interact with colleagues at various levels - including prior experience in supporting C-level executives

* Excellent verbal and written communication skills

* Ability to translate vision and strategy into clear priorities and direction

* Ability to manage conflicting priorities with partners and stakeholders in a professional manner

* An excellent understanding of both quantitative and qualitative information and the ability to combine these to form accurate and realistic forecasting and "views" of the business.

* Creativity and innovation: Continuously maintain an innovative mindset whist operating with a set of defined internal and external communication processes

* Experience in managing people and processes in a complex environment.

* Reporting and data analysis; able to visually represent data and processes in an easy to understand manner.

* Clear thinker with an eye for detail.

* Strong conflict resolution skills

* Strong team building skills

* Advanced Excel, Word and Powerpoint skills.

Candidates should submit CVs in the first instance. Mike Tripp 0161 924 3631