Business Analyst (CRM / Retail)
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Business Analyst (CRM)
Market Rate (initial 3 months)
London
We are looking for a Business Analyst (CRM) for a world famous UK retailer.
The ideal Business Analyst (CRM), will have experience of CRM projects, preferably in the retail industry. They currently use Salesforce as a CRM so any experience of that would be a distinct advantage.
Skills
* Of running project definition workshops and resolving complex scoping issues and stakeholder conflicts;
* Experience in one of the following;
o CRM (or Salesforce)
* Relevant similar experience in the Retail industry
* Excellent business analysis and communication skills.
* Excellent written skills with the ability to produce specifications including data requirements, business process flows, user interface changes, use cases and 3rd party package specifications.
* Ability to perform estimation for BA related tasks.
* Ability to eloquently present findings to senior stakeholders.
* Experience of tendering with third party software suppliers.
Spring Technology is acting as an Employment Business in relation to this vacancy.
Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.
