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Senior Project Manager (Customer Success Manager)
Premium Job From KCOM
Recruiter: KCOM
Listed on: 15th January
Location: Shipley
Salary/Rate: £60000 - £70000
Type: Permanent
Start Date: February
Reference: 09843_1516040443_expired
Contact Name: Joe Wood

This job has now expired please search on the home page to find live IT Jobs.

KCOM are recruiting for a Senior Project Manager / Customer Success Consultant to work closely with clients, acting as a conduit between the client (both stakeholders & technical teams) and the project delivery function at KCOM.

We are looking for someone who can represent KCOM as a trusted advisor for the customer's business and technology strategies, aiding Sales with the exploitation of opportunities

You will work with the customer to develop, maintain and prioritise a product backlog that will drive innovative trials that have proven ROI and, conversely, quickly rule out initiatives with little or no benefit

This position requires someone with technical project management experience, coupled with strong relationship building skills, stakeholder management experience and commercial acumen.

We have a Public Sector client based near Leeds, who is currently untaking a Digital Transformation (Channel Shift project. KCOM are responsible for transitioning this client from engaging with thier customers via converntional Contact Centre, to engaging with them using a plethora of technology based platforms.

Neccessary Experience
* Strong Client Management or Project Management background
* Experience managing projects within Digital Transformation and Channel Shift
* Experience working with Public Sector clients
* Man Management experience - you will be managing a small team of Architects/Developers

To apply for this role, please click the APPLY button.