Senior Support Analyst

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Senior Support Analyst, Aberdeen, up to £30,000

A Microsoft Gold Partner is looking for an experienced support Analyst to join the quick growing, fast paced Service Desk team. The company is a fairly new company that was founded in 2015 and focuses on guiding organisations in the right direction and works closely with them over a lengthy period to ensure Digital Solutions are continuing to increase and add value.

They are looking for a Support Analyst who is ready to take the step into a lead position and have a key contribution to ensuring the smooth running of the busy service desk.

What the role will entail;

* Working on advanced support tickets - internally and external

* Mentor and guide support analysts

* Contribute to improving processes and documentation

* Liaising and working with other departments

What the candidate needs;

* Experience with Windows Servers, SQL Servers and Microsoft office

* An understanding of Skype for Business and Sharepoint

* Experience with DNS and DHCP, File and Print Services and Backup technologies is a bonus

What the candidate will get;

* Excellent career and training development opportunity

* Competitive salary

* Benefit package

* Flexible working

If you meet the above requirements and believe you would be a suitable candidate, apply now to avoid missing out on this fantastic opportunity as the role will not be on the market long.

Apply now by sending your CV to - [email protected]

Or call Roxanne Stephenson - (+44) 0191 338 7674