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2nd Line Support Engineer - 6 months FTC
Premium Job From CloudDirect
Recruiter: CloudDirect
Listed on: 3rd January
Location: London
Salary Notes: Up to £28,000
Type: Contract
Start Date: ASAP
Reference: TJ7652334
Contact Name: Cloud Direct
We are seeking a 2nd Line Support Engineer to take on the responsibility of providing support to our clients. Primarily the role will be office based but you will be required to visit multiple customer sites on a regular basis.

Cloud Direct
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.

Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.

Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"

With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.

We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold.


                                                         •                                      Microsoft Desktop (7/8/10 Operating Systems)
                                                         •                                      Microsoft Productivity Suites (Office 2007 - 2016)
                                                         •                                      Backup Solutions (Veritas Backup Exec, Max Backup)
                                                         •                                      Administration of Microsoft Server 2008/2012
                                                         •                                      Administration of Microsoft Active Directory
                                                         •                                      Administration of Microsoft Exchange 2010/2013/2016

                                                         •                                      Virtual Technology (VMware vSphere, Hyper-V)

                                                         •                                      Networking (Cisco Firewalls/Cisco Switches/HP Switches)
                                                         •                                      Storage Solutions (NetApp, EMC, Dell, HP)
                                                         •                                      Basic Linux Knowledge
                                                         •                                      Knowledge of monitoring systems (PTRG)
                                                         •                                      365 & Azure experience

Experience and skills required
                                                         •                                      A minimum of three years 2nd Line hands on experience in an IT Desktop/Server support role
                                                         •                                      Bachelor's degree in Computer Science, Information Systems, Engineering, or MCSE/MCP/CCNA certification or qualifications are desirable
                                                         •                                      Logical approach to problem solving
                                                         •                                      Excellent inter-personal skills with good time management
                                                         •                                      Proven customer service & communication skills

What do we offer you?
                                                         •                                      Pension contribution
                                                         •                                      Health care cash plan
                                                         •                                      Life Assurance/Critical Illness/Income Protection
                                                         •                                      Birthday lunches
                                                         •                                      Fun Fund
                                                         •                                      Many more...

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