Quality Manager

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Lead the planning and implementation of all Quality Assurance activities in their programmes portfolio. Guide, advise and influence the Senior Programme Manager in all aspects of quality assurance requirements activities, continuous improvement and change management within their allocated Programmes.

Plan the technical assurance and quality assurance activities on a major programme or set of projects to assure the delivered product, system or service meets the minimum technical requirements defined in the Business case.

Liaise with key external suppliers and internal customers to ensure that products and management arrangements meet NATS requirements and industry best practice ensuring supplier activities and products meet the specified requirements.

Scope Plan and implement all quality assurance activities in their programme area to a level which demonstrates and confirms the programme and projects will deliver quality assured products, systems or services.

Diverse tasks including liaison with external assessment bodies, fostering relationships with major suppliers (and joint ventures), assessment and audits of key suppliers, qualitative assessment of project, product and process, and managing the resolution of complex technical issues.

Provide advice and guidance on quality assurance issues to all Senior Programme Managers, Project Managers, Engineering, ATC and other staff and suppliers working on allocated projects.

To work with and where appropriate challenge and influence the activities of major suppliers and partners to ensure the required quality standards are met.

To liaise with customers and key stakeholders to ensure that their requirements are understood and will be met by the project. Validation of project processes used by all project members to ensure their compliance and suitability and identify opportunities for improving effectiveness or efficiency. Assess and confirm the acceptance of products from internal and external suppliers meet the specified requirements and quality standard.

Managing issues relating to people, process or quality, including identifying the root cause, defining the solution and the planning and implementation of the corrective action to deliver a satisfactory resolution of the issue. Independent measuring and reporting of project activities to ensure that preventative actions are taken and poor quality is dealt with at the earliest opportunity.

Developing and implementing the audit schedule for the programme. Use Quality tools, techniques and methodologies (e.g. Six Sigma, Lean) to identify issues, problems or trends to their root cause and drive improvement activities to resolve them. Plan and deliver induction activities for all new project members on all aspects of Project and Quality management, project lifecycle

Provide assurance that the Programme(s) and projects within their scope of work are delivering change that is effective, compliant to business quality obligations and achieves its strategic project requirements.

Manage and oversee all acceptance activities to ensure the deliveries of that programme or projects into operational service have completed all activities and attained the required quality assurance levels required by NATS and current legislation.

Tactical management of quality on a major programme in order to ensure that the programme delivers conforming product following effective processes. Specify the Quality standards, activities and metrics applicable to their allocated programme and projects and provide continuous Quality management to assure that the targets have been met.

Influence, challenge and advise the Senior Programme Managers and Project Managers on the importance and need for quality assurance in the creation of milestone acceptance criteria and confirming the achievement of those milestones.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.