Technical Support / IT Services Consultant - Linux System Admin

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Job Title: Technical Support / Professional Services Consultant - Linux System Administrator

Location: Manchester (WN2) - Occasional UK & international travel with overnight stays (as required)

Salary: Competitive

The company is a global provider of trading partner connectivity and integration solutions that connects businesses together through a powerful trading partner platform. At the core of their platform is their market-leading, cloud-based EDI technology, applied in a simple and robust solution.

Role Responsibilities:

* Linux administrator who will be responsible for the support and maintenance of Linux servers

* Provide support and maintenance for Java software applications within a Linux environment (Java development skills are not a requirement)

* Testing and deployment of Java software applications to Linux environment

* Server management using Nagios

* Database administration with SQL

* Out of Office Hours Support

Role Performance Indicators:

* Supporting existing systems, new implementation projects and support duties

* Management of customer relationships to ensure timely resolutions are provided

* Provide an exceptional level of technical support, complete with supporting documentation

* Excellent at managing multiple support cases with exceptional attention to detail

* Attain customer sign-off post case closure

* Keep colleagues and line manager fully informed of successes, risks and potential delays

Essential Key Skills:

* Significant Linux systems administration experience (Redhat/Centos). RHCSA is beneficial

* Experience in database administration with a good working knowledge of SQL

* Experience in Microsoft Windows client and server operating systems

* Experience in software testing and deployment

Advantageous Skills:

* Knowledge of XML and XSLT

* Experience in system monitoring systems such as Nagios

* Knowledge of Electronic Data Interchange (EDI) standards such as Tradacoms, EDIFact, ANSI X12, GS1 XML etc.

* Understanding of e-business connectivity and EDI transport protocols (such as VAN, FTP, AS2 etc)

* Understanding of retail supply chain processes

* Experience of out of hours technical and infrastructure support on a rota basis

* Experience and understanding of data analysis and translation

* Excellent listening, written and verbal communications

* Self-motivated, positive personality, team player

* Well organised with good time management skills and committed to achieving targets

* Ability to work on own initiative and as part of a team

* Ability to communicate effectively with internal and external project stakeholders at various levels

To apply for this role please click APPLY to submit your CV and a Cover Letter.

Candidates with experience of; Infrastructure Services Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, LINUX Technician, IT Support Technician, LINUX Support Engineer, LINUX Server Administrator, LINUX Server Technician, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support will also be considered for this role.