Business Analyst - Digital

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Role Profile:

The bank is undertaking large transformation programmes to ensure products and services are accessible to customers through digital channels. The Digital programme is of particular priority given the reach and impact of financial technology innovation and increasing customer demand for online and mobile engagement.

Within the Digital programme, it is crucial that the Risk functions are fully involved in the design and deployment of all products and services, including the Information Security, Fraud, Legal, Operational Risk, Regulatory Compliance and Financial Crime Compliance (FCC) functions to ensure the Bank, and their customers, are secure and protected.

As a Digital Lead, the role holder will be part of one or more Digital delivery teams, coordinating and facilitating the engagement Digital projects from all Risk functions, ensuring that digital risk is properly recognised, assessed and mitigated, and risk management strategies, tools, policies and standards are in place. The role holder will coordinate across Risk functions, delivering solutions to digital risk issues and proactively identifying customer experience improvements.

The role holder will be part of a small team within a global team, reporting to the Head of department, but working as a team member within one or more Digital delivery teams. The role holder will also work closely with representatives from all Risk sub-functions.

Required Expertise:

* Deep technical knowledge of how web-based services operate, gained through a previous role as a Product Manager, Business Analyst, Technical Product Manager, Technical Architect or through technical expertise gained through an appropriate degree level qualification (Computer Science) or significant industry expertise.

* Significant understanding of Risk areas inherent in providing banking products and services to individuals, particularly the emerging Fraud, Legal, Information Security and Compliance risks inherent in web-based services.

* Ability to identify, assess and break down the technical details of any digital solution from a Risk perspective, while understanding the overall strategic priorities and maintaining a focus on customer experience.

* Agile software delivery experience using SCRUM or Kanban methodology, with continuous delivery to live.

* Experience of using modern software delivery tools such as Jira, Confluence, Pivotaltracker etc.

* Experience of constructively challenging the status quo, particularly from a digital innovation perspective.

* Strong stakeholder management skills and experience of matrix, cross-functional and globally located teamwork.

To find out more about Huxley, please visit www.huxley.com