Support Analyst - Leading Translation Business

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Support Analyst - Leading Translation Business

Leeds, West Yorkshire

£Competitive

Are you a 1st or 2nd line support analyst seeking a fresh, new challenge? Want to work with a variety of technologies in an exciting, fast-paced environment? If so, our client wants to hear from you.

Our client is a fast-growing, exciting and innovative company that provides world-leading translation, interpretation and language technology solutions. They are now looking for a Support Analyst to join their Technology Department in Leeds.

This is an amazing opportunity to develop and progress with one of the world’s most prestigious and fastest-growing language solutions companies. You’ll receive full training, as well as ongoing support, to increase your abilities and enable you to excel in your field.

As a Support Analyst, you’ll provide a high level of technical support to our client’s global user base.

Joining a dedicated and highly-motivated Support Team, you’ll respond to a range of internal and external queries. You’ll help to resolve a variety of issues, including desktop and bespoke applications.

Interested? To be considered, you will need:

- Proven experience as a 1st and/or 2nd line support analyst within a busy service and/or product support desk environment

- Experience of troubleshooting PCs, laptops and/or mobile devices and general basic network connectivity

- Previous experience of supporting Windows OS and MS Office

- A track record of supporting bespoke applications and software packages

- Excellent technical knowledge and the ability to understand and analyse technical needs

- A good working knowledge of Active Directory and Exchange

Proactive and diligent, as a Support Analyst, you’ll have great written and verbal communication skills. You’ll also be a strong collaborator who works well as part of a team.

To apply for the role of Support Analyst, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Support Analyst, 1st Line Support Analyst, 2nd Line Support Analyst, IT Support Technician, IT Support Analyst, Technical Support Advisor, Helpdesk Analyst, Service Desk Technician, IT Support.