Systems Manager / Information Systems Manager / Systems Lead
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Job Title: Linux Systems Manager
Location: Southwark, London
Salary: Competitive
This an exciting and unique opportunity to join this company, a London and New York based fast-growth technology company. A technology company that analyses publicly-available content to create decision-ready intelligence for the largest companies in the world.
They are looking for "A players" that thrive in an entrepreneurial, fast paced environment and have the drive and the intellect to achieve success.
Purpose of role:
The System Manager is responsible for day to day system support, procedures, support and team leadership of our growing tech team. The office technical environment is predominately Windows desktop PC with some Macs and RHEL (Linux) servers running Microsoft Office365 tools and some other products. Our core data processing system uses custom built applications running on Linux with a mixture of types of large scale databases.
The ideal candidate will have strong technical experience of Windows, Microsoft Office 365, Linux (RHEL) user support and support procedure development and process management as well as some experience of Mac platforms and good networking and general IT systems and infrastructure awareness. Excellent written and spoken English is required and an aptitude for documentation and reporting is highly desirable.
Responsibilities:
Day to day support of users’ service issues, taking ownership of the users’ problem from initial query through to resolution
Resolving technical issues hands-on using system tools and hands-on technical knowledge
Day to day system management, health checking, status report production, monitoring and fault identification and resolution
Writing Linux shell scripts, configuring, building and managing Linux servers
Configuring and building Windows PCs, managing Office365 configurations
Email configuration and management, server management
Work closely with Development on system deployments, tests and pilot releases
ITIL Process ownership and implementation
Documentation of systems and processes, maintenance of configuration data
Generate weekly system reports covering projects, deployments and support
Manage supplier contracts for key service providers
Assist the CTO and Development Manager on technical change and implementation projects
Profile:
To be considered for this role, you will ideally have experience in an IT support team leader role, having an IT infrastructure support background. Your written and verbal communication in English will be excellent and you will be thorough in writing documentation and managing requests and processes through to completion.
Essential skills/experience required:
Technically experienced in IT infrastructure and commonly used technologies (Windows, Office, Linux, Mac optional)
Previous experience with Linux server and command line tools and shell scripting
A hands-on problem resolver - able to assess and resolve technical problems directly
Excellent written and spoken English, able to write documentation professionally
Thorough and detailed in attitude - a "completer-finisher" attitude
Experience of project management and project reporting
Some experience of small team leadership, and desire to develop this skill
Flexible in approach to users and management, responsive to fast changing demands
Some commercial and/or supplier management experience
Please click the APPLY button to send your CV and Covering Letter for this role.
Candidates with the experience or relevant job titles of; IT Manager, IT Team Leader, IT Services Manager, IT Infrastructure Manager, Technical Project Manager, Technical Service Manager, IT Technical Manager, IT Support, Technical Support, Technical IT Leader, IT Support Manager, IT Strategy, Infrastructure Services Manager, IT Services Coordinator, IT Network Manager, IT Systems Manager, IT Server Manager, IT Data Management, IT Strategist, IT Strategy Manager will also be considered for this role.