B2B Technology Customer Order Manager
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For our client located in Stuttgart we are currently looking for a B2B Technology Customer Order Manager
Start: 1.06.2017
End: 31.12.2017
Location: Stuttgart, Germany
Deadline: 12.5.2017, 1:00pm
Project languages: English AND German
Job description:
* Accept and take care of customer related projects in order to fulfil customer orders
* Creation of project plans and project reports
* Cross-functional responsibility for resource management
* Responsible for customer contact during realization phase of orders (spoc to customer)
* Presentation of services and products in front of customer
* Implement customer solution scenarios based on products and bespoke products
* Support processes from design to expansion and implementation of customer solution
* Support in the provision of customer-oriented documentations
Skills and qualifications:
* Experience in acting as a single point of contact for customer requests
* Experience in providing services to business customers and / or end customers
* Highly motivated and communicative, not scared of confrontation
highly advantageous:
* Basic knowledge in IP routing and VPN technologies
* know-how in workflow instruments and / or JIRA used as workflow instrument
nice-to-have:
* Knowledge of Cisco ASR family
* Completed further education in FMEA, Prince, ITIL or similar
* Experience in Carrier Ethernet solutions (MEF 2.0, PBB_EVPN)
* Experience with Cisco WLAN solutions
Jan Ballis
MBA Michael Bailey Associates
Senior Recruitment Consultant
0049 - 211 5865 8000
Michael Bailey International is acting as an Employment Business in relation to this vacancy.