Principal Data Scientist - Operational Research (9113)

Premium Job From British Airways


British Airways

Listed on

23rd April


Waterside, British Airways Head Office, London

Salary Notes




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Principal Data Scientist- Operational Research


As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.



As a Principal Data Scientist specialising in Operational Research at British Airways, you will lead the development and implementation of optimisation products to optimise operational processes and enhance decision-making. Your contributions will be critical to ensuring that these optimisation products are fit-for-purpose, driving process changes and efficiencies at British Airways.



  • Lead data science stream in the development of optimisation products that address critical operational challenges, enhancing decision quality and efficacy.
  • Collaborate with stakeholders to scope, develop, and enhance digital tools for operational optimisation, aligning with strategic objectives.
  • Implement predictive (ML, AI) and prescriptive algorithms at scale, integrating them seamlessly into operational systems to improve efficiency.
  • Manage the team's portfolio and priorities within an agile framework, focusing on delivering operational value within defined timelines.
  • Adhere to best practices in technology architecture and development processes, ensuring the reliability and efficiency of operational tools.
  • Communicate technical concepts and insights effectively to both technical and non-technical stakeholders, influencing decision-makers and fostering understanding.
  • Maintain strong stakeholder relationships at all levels, leveraging operational research to deliver business value.
  • Stay abreast of major developments in operational research, supporting a culture of continuous learning and innovation within the team.



  • Lead the creation of quantitative optimisation models and products to address operational challenges and drive efficiencies.
  • Collaborate to enhance operational tools, supporting BA's operational optimisation objectives.
  • Maintain data integrity within operational products and develop a deep understanding of operational processes.
  • Manage the team's portfolio and priorities, delivering high-quality operational solutions in a timely manner.
  • Communicate effectively with operational stakeholders at all levels.
  • Maintain strong relationships with operational users and stakeholders.
  • Stay current with developments in operational research and support a culture of continuous improvement.



  • Several years of experience applying operations research techniques to solve business problems
  • Strong communication skills, with the ability to convey complex operational concepts to diverse audiences.
  • Effective stakeholder management and influencing skills.
  • Proven ability to manage software development projects from inception to completion.
  • Fluency in Python and other programming languages to builkd production products.


What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted ‘Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.


Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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