Senior Network Engineer

Support the UK's transition to clean, affordable energy by expanding our capabilities.

Ofgem exists to ensure a safe, sustainable and affordable energy supply to the households and businesses of Great Britain. As the industry regulator we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.

In this role, you'll help deliver functionality for our IT network, in turn improving our capabilities as an organisation. Joining our highly experienced team, you'll take on a varied and challenging workload, including everything from resolving technical problems to carrying out investigations, prioritising incidents and updating technical documents. You'll also collaborate with a range of teams to ensure we deliver a holistic IT service, effectively combining our suppliers, products and vendors.

What's more, your work will play a part in helping us protect energy consumers and make a successful transition to a net zero future.

To join us, you'll need to have solid experience in a relevant network-based role. No energy experience is required, but you'll need to be well-versed in LAN, WAN, Wi-Fi, data centre LAN, SD networks, mobile solutions infrastructure and network management solutions. You should also have a good knowledge of cloud technologies and security controls (for example VPNs). Beyond this, we're looking for skilled problem solvers, strong communicators and effective collaborators.

We are serious about offering you professional development, training and support. You can also expect an excellent benefits package, a great working environment with scope for hybrid working, and a shared sense of purpose.

We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

• We are looking for an experienced Senior Network Engineer to provide vital Information Technology network services to Ofgem. You will be responsible for -to-day network infrastructure support and strategic and tactical enhancements. These include migrating core services to the cloud (Azure) and upgrading on-premises network technology.
• In-depth configuration and development of our Secure Access Service Edge architecture and supportingIT Infrastructure
• Identification and Implementation of technical improvements and upgrades to the network infrastructure
• Working closely with the CTO function and support teams to enhance, manage and maintain the existing network covering development, staging and live environments. You will be responsible for supporting our remote working existing core network implementation and configuration.
• Hands-on support with our the Microsoft Azure Cloud Network Services (e.g Front Door, WAF and Virtual Network)
• Troubleshoot complex incident and project escalations, and the ability to learn new skills/technologies both on-the-fly and with Support via colleagues or training
• Leading and communicating insights and vendor & framework best practices with peers and stakeholders on these service improvements.
• Documenting our Networking Services (or information and security purposes)

Key Outputs and Deliverables

• Lead and work within CDIO function to refresh, design, build, and operate our Cloud and on-premises network services.
• Design, Support and implement solutions using networking services, such as SD-WAN, MLPS, Core, Edge and Access Networking, Wi-Fi and IPSEC VPN
• Monitor and troubleshoot cloud-based applications and services, automate cloud-based deployments using Azure DevOps.
• Provide technical administration for the Continuity of Operations/Disaster Recovery architecture and planning.
• Technical knowledge of Microsoft Azure and On-Prem network components and how they integrate with one another
• Provide documentation and resources to colleagues across Information Services, ensuring that all services are fully supported, and end users have access to appropriate technical Support and information.

• Layer 2 and layer 3 switched and routed networks, preferably using Cisco hardware
• Network security in on-premise and cloud environments including firewall technologies (traditional layer3/4 and WAF) and DDoS
• Cloud environments specifically Azure e.g. Transit Gateway, Azure Firewall
• Routing protocols, in particular OSPF, EIGRP and BGP
• Configuration and management of remote access technologies
• WAN technologies, ideally MPLS and IPSEC VPN