IM&T Leader - Service Delivery

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BAE Systems

Listed on

8th April





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Job Title: IM&T Leader - Service Delivery

Location: Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: £60,000 + dependant on skills and experience

What you'll be doing:

  • Act as a Service Architect for the Product Fulfilment function within IM&T
  • Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications
  • Champion for Continual Service Improvement and Service Automation
  • Minimise Service Related Risks
  • You'll also have people manager responsibilities in this role

Your skills and experiences:

  • Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered
  • Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow)
  • Able to hold delivery projects to account for Service Acceptance related deliverables
  • Good understanding of the architecture of resilient applications
  • Familiarity with the generation of Service Acceptance Checklists and Service Design Packs
  • ITIL Practitioner (not essential)

Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive.

The IM&T Product Fulfilment team: As an Information Management & Technology (IM&T) Leader you will act as a Service Architect for the Product Fulfilment function, building out the capability. This is exciting opportunity as you will be involved in some most complex projects and using variety of modern tools.

You will have career development opportunities depending on career aspirations.

Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

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