Technical Support Manager
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Join a dynamic team at a leading global semiconductor manufacturer who specialises in wireless, networking, and industrial solutions. We're seeking a skilled Technical Support Manager to join the team in Cork (hybrid working).
This Technical Support Manager role offers a salary of up to €95,000 along with significant stock options and comprehensive benefits.
As a Technical Support Manager, you'll thrive in a challenging Networking and Security environment, where you'll play a key role in resolving customer technical issues and work wih the leadership team to drive delivery of a critical program.
With a focus on managing support staff and overseeing functional activities, this role offers excellent career progression within my clients established yet innovative organisation. Be part of a global team that combines the stability of an established company with the energy of a startup culture.
Requirements:
- 10+ years of experience working in Networking
- Experience with people management in a technical support environment
- Proven ability to swiftly assess and comprehend customer issues, evaluating their business impact effectively
- Preference for candidates with hands-on experience in TCP/IP stack, QoS, and L4-L7 proxy devices
