Implementation Manager
Recruiter
Capita
Listed on
28th March
Location
London
Salary/Rate
£45000 - £55000
Type
Permanent
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Anout the role:We have an excellent opportunity for a Implementation Manager in our Data Team that sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. You will ensure all people management tasks are carried out as appropriate and that staff are developed, mentored and trained as required to fulfil their roles. Along with your team management responsibilities you will review all project and team documentation for quality standards and ensure process change is incorporated and liaise with Programme/Project managers to facilitate project deadlines and timescales. What you'll be doing: '€¢Management and development of staff assigned. '€¢Ensure projects are successfully delivered and no penalties are incurred. '€¢Deliver new client implementations on time, to budget and to quality standards. '€¢Support and develop team/staff to enable client service excellence and create innovate solutions. '€¢Own and promote best practice within the team and oversee/sign off process improvements. '€¢Deliver what we promise, reviewing and agreeing project plans for identification and mitigation of risks and issues. '€¢Support the Programme/Project Managers in steering projects to successful closure and influence approach for all project deliverables, ensure all projects are resourced appropriately, escalating where this is at risk. What we are looking for: '€¢Operations background and management and/or leadership skills. '€¢Experience of client interaction and dealing with internal and external stakeholders. '€¢Can evidence previous experience of implementing projects. '€¢Up to date with legislation and other policy changes that affect pensions, considers the impact to Implementation processes. '€¢Has a detailed understanding and can explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications. '€¢Strong technical pensions knowledge in DB schemes and able to explain complex matters. '€¢Can parse and import data/text files and use data validation. Can create and run macros. '€¢Knowledge of database designs and relationships of links. '€¢Can evidence previous experience in data or employee benefit system migrations. Be able to describe different data analysis techniques. Experience of data migration methodologies; data mapping, data mining, data quality analysis and data auditing. '€¢Can demonstrate knowledge of SQL programming language or an equivalent relational database language. Able to use SQL queries. '€¢MS Access/Databases: Understands the use of tables and queries, including relationships, join types and lookups. Can explain how to import data into Access from other data sources. At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today's employees. What can we offer you? In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that's from home, from your nearest Capita office. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at
