Business Applications Co-Ordinator

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IT Business Applications Coordinator Dartford Competitive salary +Hybrid + Bonus + Free Parking

An incredible opportunity awaits an experience Business Applications coordinator to flourish within an established company in an exciting role. In this position, you will be responsible for managing the service levels of internal and external teams by coordinating the support being demanded by the company.

This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Business Coordinator your responsibilities will include being the first point of contact for users, team members and 3rd parties regarding IT Support. Taking owners for the start, mover, and leaver process for the business applications, creating, editing, disabling account names, permissions and managing license requirements

Established for over 40 years, this world leading company specialise in the design & manufacture of specialist safety systems for use in a wide variety of industries. They have developed an unrivalled reputation within their market and are the global leader within it. With recent investments and big plans, they are now going through a period of rapid expansion. Due to this they are now looking for a Business Coordinator to join their expert team. This opportunity allows you to expand your experience within the IT sector and work with cutting-edge Microsoft technologies. The role involves a flexible working arrangement with hybrid working being available. The ideal candidate will possess experience in a similar role, have experience supporting a team, have 2 + years of experience working in an IT support environment and knowledge of different Microsoft applications such as AD. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company provides yearly bonuses depending on the department's performance too.

The person:

• 2+ years of experience in an IT Support Environment
• Knowledge of Microsoft Applications like Office 365 and Active Directory
• Able to commute to Dartford office and work 3 days onsite.
• Able to work in a team and independently.

The role:

• Conduct daily routine checks on business applications, promptly reporting any issues to internal support.
• Perform IT administration tasks such as monthly KPI tracking, access reviews, and license management.
• Oversee hardware management for new hires, departures, and the replacement/upgrading of faulty equipment, including mobile phones.
• Oversee the triage of internal support tickets for the applications team, determining SLA priority and assigning them to the appropriate internal or external resources.

Reference Number: BBBH206329 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.