D365 Functional Consultant

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Job DescriptionLE D365 Functional Analyst

FLSA STATUS Exempt

DEPARTMENT IT

EXPECTATIONS

AUTONOMY:

Interprets Management's policies & operating practices when executing responsibilities

DISCRETION:

Demonstrates unwavering commitment to representing Rolex internally and externally with

poise and professionalism. Always exercises discretion and respect in all communications and

business decisions. Embodies humility

APPRECIATION OF AND COMMITMENT TO THE WHOLE:

Demonstrates business acumen in relevant areas with an understanding of external context.

Values the Company's unique history and culture. Seeks first and foremost to understand

INTEGRITY:

Acts as a role model for others as an embodiment of integrity. Holds colleagues accountable in

demonstrating integrity. Maintains a superior ethical standards in service to Rolex

COMMITMENT TO EXCELLENCE:

Serves as a role model to others as the embodiment of excellence. Holds colleagues

accountable in demonstrating excellence. Takes ownership of assignments and personal pride

in producing work that exceeds expectations

TEAMWORK:

Inspires teamwork and collaboration amongst colleagues by actively soliciting ideas and

feedback. Volunteers to assist others beyond the immediate tasks at hand but in new ways

that not only contribute to the Company's functions but the Rolex community. Puts the

interests of Rolex before personal interests and ego

COMMITMENT TO PROGRESS:

In an effort to contribute more to the Company, actively seeks out opportunities to expand skill

set and knowledge through formal and informal learning opportunities. Looks for opportunities

to share knowledge and skills with others

Actively looks for opportunities to make improvements that will benefit the whole and further

the Company's progress. Approaches problems with critical thinking. Thinks independently

Actively strives to improve efficiencies and presents ideas to increase productivity

2

Complies with Company's time and attendance policies and procedures.

OUTCOMES

Leverages an in depth knowledge of the D365 solution to optimize the use of D365 in the

Company in harmonization with the global Rolex operating model.

Acts as the primary interface between the RUSA organization, the Global Support team, and

Rolex SA managing Business Case development and escalation of incidents to ensure timely

resolution.

Coordinates testing and QA activities for D365 upgrades and enhancements to ensure bugs do

appear in in our quality or production environments.

Ensures that all aspects of the Microsoft Dynamics 365 lifecycle project activities and related

ISV solutions are completed successfully. These duties include but are not limited to: Project

Definition/Estimating, Business Requirements Analysis, Functional/Technical Design, and ongoing QA activities.

Ensures alignment of the Demand Management requests with the global Rolex model focusing

on limiting variation to critical needs.

Develops an understanding and the ability to support core business applications interfacing

with D365.

KNOWLEDGE REQUIREMENTS

D365

Experience working with off shore application support.

Experience working in an international organization.

Microsoft Project, Word, Excel, PowerPoint, Visio for documents development and data

preparation.

Communication skills: oral and written communication/soft skills and the ability to clearly

articulate to all project members and stakeholders.

Must be a team player who works well with technical and non-technical resources.

Analytical skills.

Industry best practices.

Trouble shooting

Systems analysis and design.

Development, quality assurance and integration methodologies

Data management.

Business knowledge.

Strategic thinking.

Independent working skills.

Issue resolution and investigation.

Multi-tasking in fast paced environment.

Presentation skills.

Facilitation skills.

Project management.

Data sharing standards such as XML or NIEM also a plus

X ++ knowledge a plus

MINIMUM HIRING REQUIREMENTS

3

Bachelor's of Science Degree

5+ years working on large scale enterprise applications with specific focus on Dynamics AX

D365 F&O experience and strong technical domain knowledge in one or more specific areas of

F&O including Financial Modules, Projects Module, Trade and Logistics.

3+ years related experience in the following areas:

* Gathering business, technical, and functional requirements

* Assisting in the validation of technical requirements for integrating data systems

* Designing systems and workflow, identifying solutions, multi-tasking and managing

multiple types of support activities, successfully interacting with clients, problemsolving and initiating corrective project actions

* Integrating with D365 CRM a plus

* Knowledge of data sharing standards such as XML or NIEM also a plus

The D365 Functional Analyst will support the D365 Finance and Operations applications for our Finance and Logistics teams. We are looking for someone with 5+ years of experience providing functional analysis within the finance and operations modules of Microsoft Dynamics 365 or AX. (D365 or AX is strongly preferred but similar experience within SAP and/or Oracle would be considered.) Development/coding experience is not necessary as this role is focused on functional analysis. They should understand workflows and solutions within D365 and how to apply those in a globalized organization. (Experience working with offshore support would be helpful as well.) This person should have experience with ISV solutions, QA (quality assurance), and NRT (non-regression testing). Additionally, they should be comfortable communicating with employees at all levels within the organization.

The right candidate will be someone who is open to listening and understanding different point of views with a proactive, service-oriented mindset. They will have strong interpersonal skills, technical acumen, a sense of urgency, and the ability to follow through. This position is located in our LIC office location working on a hybrid schedule. Please note that candidates must be fully vaccinated.