Senior IT Change Manager

This job has now expired please search on the home page to find live IT Jobs.

We create digital services, data tools and technology for businesses to prosper around the world.

Our Digital, Data and Technology team develops and operates tools, services and platforms that enable the UK government to provide world'leading support to businesses in the UK and overseas.

You'll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade.

Job Description

Responsibilities

Your key tasks as an IT Change Manager will involve:

apply expert knowledge and understanding of IT change management to create an effective and efficient IT change management process, aligning with industry best-practice

take ownership of the processes and procedures involved in IT change management, ensuring that requests for change are validated and meet business needs

carry out regular reviews of the end-to-end IT Change Management process and initiate improvements, including process automation where possible

implement and embed internal Change Advisory Board meetings

contribute to the planning process - prioritising IT changes and associated implementation work against the capacity and capability of the team

provide regular progress updates and reports on IT changes and associated blockers, risks, issues and successes

manage the communication of IT change details and schedules to update key stakeholders

manage adoption activities relating to IT changes that we have implemented

escalate issues or problems to the appropriate stakeholders

Essential Skills and Experience

You will need to have demonstrable skills and experience of:

implementing policies, processes and procedures based on IT Change Management methodologies and working within their boundaries

influencing, stakeholder management, relationship management and conflict resolution

collaborating and communicating across teams and organisational boundaries

facilitating meetings and workshops, with a methodical and rational approach to problem solving

providing written reports that clearly articulate progress made with IT changes, including details of blockers, risks, issues, and successes

the ability to work independently and as part of a team

How to Apply

Apply by clicking APPLY NOW.

The Department for Business and Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Click through to apply and find out more.

Assessment

We'll assess you against these Technical Skills and Behaviours during the selection process.

We will assess you against the following technical skills:

Service reporting

Analysis

Analytical and problem-solving skills

Detailed explanations of each technical skill can be found on the DDaT Framework.

We will assess you against the following behaviours:

Changing and Improving

Communicating and Influencing

Working Together

Delivering at Pace