3rd Line Support Manager
Recruiter
BCT Resourcing
Listed on
6th March 2023
Location
London
Salary/Rate
£40000 - £50000
Type
Permanent
Start Date
2023-03-02 17:55:00
This job has now expired please search on the home page to find live IT Jobs.
3rd Line Support ManagerLondon
£40,000 - £50000 per annum
The role of the 3rd Line Support Manager would include overseeing all IT related operations within the business, support an IT team and to help bring the business forward through its IT business strategy. Salary £40000 - £50000
Responsibilities include:
Administer and maintain workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, vMware, Veeam, AWS, etc.
Provide expertise on windows services such as DNS, DHCP, GPO, PowerShell, Scripting, Identity Management, AAD or Hybrid environment management.
Provide support with creating and modifying SQL Server based queries and company reports.
Provide support with modifying and maintaining the company Java Based Real Time Pricing system.
Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications.
Participate in security related exercises, such as patching, vulnerability remediation, security audit remediation tasks and cooperate with the Cyber Security team to ensure all actions are performed in a timely and compliant manner.
To develop an understanding of how the business-critical applications work, be able to assist and provide support on these applications as/when required. (RTP, CDL, etc.)
Ideally you will need to have the following skills and experience:
Experience in a similar role (3rd Line Support or higher)
Experience with desktop and server operating systems, O365, SaaS, MDM etc.
Working understanding of Exchange, Microsoft 365, basic networking, Virtualisation (VMware, Hyper-V), Active Directory administration, Group Policy and design
Solid understanding of SQL Server Administration, Database Design, TSQL, Stored Procedures/Triggers, SQL Server
Experience or a Working Understanding of coding languages and concepts such as: Java, JavaScript, PHP
Experience with VMware virtual servers and vCenter Server
Server and Networking Infrastructure
NAS/SAN systems, RAIDs, JBODs, iSCSI, etc.
It would greatly benefit this role if you also had experience in the following:
Web hosting technologies such as AWS, IIS, Apache
Linux server administration
Experience writing SQL Database Queries and generating reports and datasets using a SQL Database.
You will be provided with the following support:
You will be given the tools necessary to perform your job role and any materials required to keep the business running smoothly.
You will be given support towards personal training and certification, in the form of structured IT courses and certification relating to your job role as part of a Personal Development Plan
