Lead User Experience - UX

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Our reward package

We're looking for an exceptional Lead User Experience - UX to help us make a difference to our planet.

Our Lead User Experience - UX will work a hybrid pattern of homeworking and in Exeter HQ as per team requirements. This will typically be one day per fortnight but applicants are expected to be flexible.

Your total reward package is potentially worth up to £62,245 annually, which includes basic salary, market forces supplement, potential corporate bonus and employer pension contributions.

Your starting salary will be £45,150 with opportunities to progress to £49,890 over time. New joiners to the Met Office will start on the salary band minima. In addition you will be paid:

£5,000 per annum as a market supplement to reflect the demand for your skills. You will be paid this market driven allowance from April 2022 until March 2024 in your monthly pay whilst performing this role.

Your package includes: - Outstanding Civil Service Pension - Flexible hours and homeworking - Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave - Cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel - Access to discounted shopping on a range of retail, leisure and lifestyle categories

Met Office is adopting the Government Data, Digital and Technology (DDaT) framework. From April 2023, this job will be aligned to DDaT Lead Interaction Designer, and if successful there will be no changes to the pay and allowances as a result of this change.

Who we are

We provide critical weather services and world-leading climate science to deliver extraordinary impact and benefit across the globe. Our work helps people make better decisions to stay safe and thrive.

Together:

We're a force for good- focusing on our environmental and social impact

We're experts by nature- always learning and developing to do things better

We live and breathe it- putting our purpose at the heart of decision-making

We're better together- understanding partnerships and inclusivity make us greater

We keep evolving- pushing boundaries to make tomorrow better for our customers

Job Purpose

We're the Met Office, the UK national meteorological service and we are looking to fill our user experience lead position to help us deliver new and exciting solutions. We're particularly supportive of those who may be returning to work after a break, or who may be looking to relocate. Our edge of Exeter location is appealing for its proximity to some of the best countryside and beaches in the UK, and we are willing to offer flexible working arrangements where required.

We solve complex technical and meteorological problems in order to predict the weather across the globe and we use those forecasts to help people stay safe and thrive. We work alongside organisations such as NOAA, NASA and NATO, looking at observations from the oceans and far out into space, using cutting edge technology to provide forecasts that range from predicting solar flares, to monitoring ash plumes from volcanic eruptions. We're the people that use one of the world's most advanced supercomputers to provide the forecast for half of the world's commercial aircraft whilst still working hard to tell the public whether it is going to rain tomorrow.

Our UX team are at hand to make sure we always put the user first, understanding their values, needs and futures then turning that into successful outputs. With a huge variety of audiences to engage with, from our internal meteorologists to collaborating with people across the globe, we're never short of exciting challenges.

The Lead User Experience role is an expert practitioner who influences and mentors others, steering and aligning user research and design activities across several teams. The key duties are:

Ensure that teams take a user-centred, evidence-based approach to design and delivery

Develop and assure good user research practice

Will work with product owners, service managers and programme directors to develop design concepts

Will set direction and assure the quality of design delivery across teams

Can guide multiple or highly complex services

Define and resource the UX approach to achieve outcomes

Recruit and develop other UX practitioners

We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

Essential Qualifications, Skills & Abilities

User Experience. You will be able to demonstrate extensive experience of a broad range of UX skills at both a practitioner and a leadership level, gained from the hands-on delivery of software solutions.

Communicating between the technical and non-technical.You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government

Community collaboration.You can work collaboratively in a group, whilst networking with others. You can adapt feedback to ensure it's effective and lasting. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can identify issues through Agile 'health checks' with the team, and help to stimulate the right responses.

Leadership and guidance. You can change organisational structures to fixable and sustainable designs. You can lead on the strategy for the whole organisation, marrying business needs with innovative analysis. You can make and justify decisions characterised by high levels of risk, impact and complexity. You can build consensus between organisations (private or public) or highly independent and diverse stakeholders.

User focus. You can give direction on which tools or methods to use. You can demonstrate experience in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure they're met by the business. You can apply strategic thinking to provide the best service for the end user

Strategic thinking.You can lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met.

How to apply

If you share our values, we'd love to hear from you. Apply below using your CV and Cover Letter/Supporting Statement (which must bullet point how you meet each of the essential criteria). Closing date 07/02/2023 at 23:59 with interviews commencing from 20/02/2023. You will hear from us once the closing date has passed. Our interviews are taking place remotely via Microsoft Teams.

If successful, please note we are unable to offer expenses for travel to your normal place of work.Please ask at interview if you would like extra clarity on how often this requirement is likely to be.

How we can help:

If you are considering applying and need assistance to do so, please contact us via . You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity.

You can select in your application to be considered under the Disability Confident (Guaranteed Interview) Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We are an equal opportunities employer, welcoming applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK -please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.