Helpdesk Support Analyst
Recruiter
Flat Fee Recruiter
Listed on
2nd November 2022
Location
Potters Bar
Salary/Rate
£24,000 - £32,000 per annum
Salary Notes
£24,000 - £32,000 per annum
Type
Permanent
This job has now expired please search on the home page to find live IT Jobs.
Calling all IT Support Technicians! We have a not-to-be-missed opportunity for an experienced IT Support Technician / Helpdesk Support Analyst to join a forward-thinking MSP and IT Consultancy. As you progress with the company you will be offered additional responsibilities which will expand your experience and skill set. Helpdesk Support AnalystPotters Bar, Hertfordshire
Full Time, Permanent
Salary £24,000 - £32,000 per annum Please Note: Applicants must be authorised to work in the UK The company is dedicated to developing and promoting our employees internally, so once your foot is in the door, progression opportunities are endless for the right individuals. You will be rewarded for your efforts with an excellent salary plus 2 salary reviews in your first year. What you will be doing As a Helpdesk Support Analyst / IT Support Technician it will be your responsibility to provide IT and hosting support to clients, primarily via telephone and remote assistance, with occasional on-site support. This requires a keen eye for detail, the ability to prioritise your workload and great problem solving skills. If you are organised and a great communicator with all the technical experience below, then don't hesitate to apply today! 12+ months experience ideally within a network consultancy or MSP environment with experience delivering network and application support to clients PC/Mac builds and configurations Windows 10, 11 troubleshooting Microsoft Office - must be a competent user to be able to provide end user support Windows Server from 2012 onwards with general administration of Active Directory, DHCP, DNS, Group policy etc Microsoft 365 - basic administration, security, creating and removing user accounts Experience of Citrix, VMware, Hyper-V an advantage What you can expect A friendly company has built our growth and success, since 1999, by committing to positive customer support. As a Microsoft Gold Partner since 2007, we invest heavily in structured training and qualifications for ongoing personal staff development. Our innovative approach means that all employees are fortunate to use the latest cutting-edge technology and tools to perform their work. You will be rewarded with a competitive salary and 2 salary reviews in year 1. You will also receive full private medical cover after 2 years' service. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Key Skills: IT Support. IT Technician. Helpdesk. Service Desk. IT Support. External Clients. Managed Services. MSP. Windows Server Microsoft 365. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS, DHCP. Office 365. Cloud. Hosting.
