D365 F&O IT Analyst
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide support on business process projects and initiatives involving SCM system changes.
Meet with stakeholders and process owners to facilitate SCM change prioritization and testing.
Collaborate with the business and IT team to troubleshoot day-to-day systems issues, identify root causes, and gather business impact to help prioritize the order in which they are being addressed.
Day to day support of critical operations hardware (handheld scanners, printers, shipping/receiving stations, etc.).
Incident management and escalation.
Proactive communication of identified issues to impacted users.
Assist with system training and train-the-trainer sessions.
Perform other duties as assigned, including cross-training critical IT functions.Qualifications
Education and Work Experience
Bachelor's degree in Computer Science, Management Information Systems, Supply Chain Management, Business, related field, or equivalent work experience is required.
2+ years' experience working as an analyst for manufacturing or parts company is required.
Experience with SQL Server, TSQL and SSMS is preferred.
Experience with Azure DevOps is preferred.
Experience supporting ERP system is preferred.
Working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
Must have proven analytical/problem-solving skills.
