Contract 1st/2nd Line Support
Recruiter
Premier Group
Listed on
18th July 2022
Location
Hove
Type
Contract
Start Date
2022-07-17
This job has now expired please search on the home page to find live IT Jobs.
I’m currently recruiting 1st/2nd Line Support to join one of my clients onsite in Birmingham.
Role: 1st/2nd Line Support (Contract)
Location: Birmingham
Duration: 2 months
Rate: £175/200 Per Day
Start date: ASAP
About the Role:
To provide 1st line supportTo ensure that all infrastructure services including network connectivity, phone and wireless service issues along with core software services are escalated to the relevant parties within a suitable time frame.To set-up desk-tops, laptops, phones, MACs)To actively use and review the helpdesk to ensure that all issues are logged and prioritisedTo liaise with the business system super-users to deploy systems/software across all usersTo perform local IT tasks related to project or service affecting work (eg network line failover procedures)To maintain local records of user signed IT Policies and Acceptable Usage Policy
Skills/experience required:
1st line or 2nd line experience within a technicalExperience with supporting Macs is essentialKnowledge of patch managementKnowledge of VOIP phonesExperience of MS Active Directory and MS 365 user account managementExperience of supporting wireless access pointsKnowledge of DNS and DHCP managementIf you are interested in this opportunity, please apply here. Not for you?... Premier Group offer a referral reward of up to £500 if you can recommend a friend who we successfully place in this role.
