POL Test CofE Manager
Recruiter
Post Office
Listed on
30th June 2022
Location
London
Salary/Rate
Competitive + Benefits
Salary Notes
Competitive + Benefits
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
Summary Contract Type: PermLocation: London / Chesterfield
Reporting to: Head of QA
Division: IT The Purpose of the role: The Post Office Limited (POL) require an experienced Test Centre of Excellence (TCoE) Manager to drive and lead the TCoE. The ideal candidate has experience in test transformation and change management. The role will assist the Head of QA in driving change in the newly formed test capability at POL and across other areas of the organisation with a goal of pivoting from defect detection to defect prevention. Principal Accountabilities Support the Head of QA in defining the standards, processes and tools that will be applied across testing activities in POL Define the skills and capabilities applicable to all test resources in POL Working with POL L&D team to develop learning pathways for test resources in POL Provide virtual leadership and support to test resources across POL Provided a project support role to deliver the implementation of IT Change. Accountable for assuring business test process/cycle is followed. Line management of TCoE team within the test capability Qualifications, Experience and Skills Good knowledge of project management methods The ability to find ways of solving or pre-empting problems and lead from the front Ability to deal with significant levels of business complexity A business quality delivery focused outlook and strong all round business acumen Confident communicator, both written and verbal Excellent interpersonal skills at all levels Ability to multi-task and work on own initiative Self-motivated to make a difference and committed to development of test team and capability Setting up the TCoE vertical within the QA organisation Working with the Head of QA to set achievable objectives and roadmaps for the QA team Analysis and selection of tooling in line with TCoE objectives Train and upskill the business and users in the use of test tooling Train and upskill the business and users on testing best practices with the Head of QA About post office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together.
We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we.
Securing the future Post Office's future:
We are working hard to ensure that the next chapter of the Post Office's history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential products and services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office - we're shaping the future and creating a business we can all be proud of.
Working at the Post Office:
Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common.
All Post Office people are guided by our three values and behaviours: We care by always thinking customer We strive to make things ever better through honest challenge We commit to decisive deliver The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.
