IT Support
Recruiter
EA Technology
Listed on
23rd May 2022
Location
Capenhurst
Salary/Rate
Upto £32000
Type
Permanent
Start Date
2022-05-23 00:00:00
This job has now expired please search on the home page to find live IT Jobs.
IT Support EngineerCapenhurst Technology Park, Capenhurst, Chester About Us EA Technology is an established company that provides high-quality products and services to power networks across the globe. We are recognised as a world-leading expert in our field, enabling our customers to manage their electricity networks more efficiently, with fewer failures and outages, greater safety and lower costs. We're now looking for an IT Support Engineer to join our team in Capenhurst and provide IT support services to our customers. The Role As an IT Support Engineer, you will oversee our helpdesk services, providing 1st and 2nd line support and services to our growing user base. Triaging support requests as they come into the helpdesk, you will log and respond to issues, working alongside technicians and 3rd party vendors to provide a resolution. For any requests that can't be dealt with, you will escalate the issue to the relevant point for hardware or software support. You will manage an issue throughout its lifecycle, providing a high level of customer service throughout the journey. Additionally, you will support ICT Admins with a range of project work and server support activities. About You To be considered as an IT Support Engineer, you will need solid knowledge of building and maintaining IT services and infrastructure, based on Windows and Linux. You will also need aptitude or skills with the following: - Windows 10/11 Pro
- Windows Server 2016 -2019
- Virtual machines and infrastructure (predominately internal and Azure) Ubuntu Server and Desktop
- Office / O365 Skills
- Network administration
- Active Directory The Benefits - Salary of £32,000
- Generous leave allowance
- Private medical care, life insurance and more
- The ability to tailor the package to individual preferences
- Flexible working environment
- Ongoing professional development This is an outstanding opportunity for an IT services and infrastructure professional with a strong grasp of Windows technologies to advance their career with our growing, highly successful company. You'll discover a great work environment where innovation and productivity are encouraged and the chance to grow and develop your skill-set with an array of challenging projects, support work and technical activities. So, if you are seeking great rewards, professional engagement and real opportunities to fulfil your potential, look no further, this is the role for you. Other organisations may call this role IT Support Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, or Service Desk Engineer. Webrecruit and EA Technology are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready for your next engaging support role as an IT Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
