Technical Analyst
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Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job. We call it: The Power Of You.
About the Role
We are looking for a Kofax Technical Analyst to join our team! This role is offered on a remote basis, with adhoc UKI travel.
Reporting to the Kofax Technical Lead, this role is responsible for the design and implementation of customer specific data capture solutions using Kofax technologies and proprietary Quadient products to drive business processes across a range of industry verticals.
You'll work on solution implementation from project initiation through to final implementation, go live and transition to support.
You will be our subject matter expert (SME) for strategic products from the Kofax product suite and will support the delivery of Quadient Finance Automation and Digital Mailroom solutions.
About YOU
Bachelor's degree in information technology, computer science or software engineering
3+ years' experience in delivering projects using Kofax products
Certification in strategic Kofax products; Kofax Capture & KTM
Demonstrate a high degree of technical aptitude and self-motivation
Ability to manage multiple projects showcasing strong planning and organisational skills
Excellent attention to detail with logical approach and an analytical attitude
Experience interacting with project managers, business analysts, technicians, and solution architects
Ability to communicate your expert knowledge of Document Capture solutions to technical and non-technical audiences.
Proficient in the use of VB/VB.NET/C#/TSQL
Strong technical, analytical, and problem-solving skills with the ability to troubleshoot issues expediently
Excellent written, verbal, and organisational skills
Desirable
KTA Certification
Software development background or experience working for a software company
Experience in interfacing with web services, REST APIs, XMLs
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.
About Quadient
At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages.
Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world's most meaningful customer experiences.