IT Service Delivery Specialist - Pioneer a new department

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Ready to help with pioneering a new department within a well-established global business? Further developing your skills in service delivery while having lots of progression opportunities? Keep reading…As an IT Service Delivery Specialist, you'll join a newly formed tight knit team tasked with identifying key performance metrics across IT in order to assist with interpreting and designing improvements across Service DeliveryYou'll also document and ensure adherence to any published processes and procedures, instigating changes when requiredYou will be a key player within the IT Service Delivery team, proficient with Remedy or ServiceNow, and its likely you would have worked within an ITIL environment.You are an ambitious, persuasive and confident IT Reporting Analyst who's comfortable with influencing senior stakeholders.You will be working on a hybrid basis.If that sounds good or you wish to know more, apply to this ad or give a call to Daniel Rodrigues on 0115 948 5801 for an informal chat about this IT Service Delivery Analyst role.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.