Lead Service Designer
Recruiter
Office for National statistics
Listed on
27th January 2022
Location
Newport
Salary/Rate
£50205 - £60189
Salary Notes
Civil Service Pension, Flexitime, flexible working
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
We're the Office for National Statistics (ONS), the UK's largest independent producer of official statistics, covering a range of important economic, social and demographic topics. We help people make better, more informed decisions on policy and services across the UK.We have established several multi-disciplinary Service Design teams consisting of architecture, analysis, research and service design capabilities. These teams are responsible for understanding and designing the end-to-end user journeys for the core services in the ONS. These range from the collection and ingestion of new data through the analysis, processing and management of those data.
These user journeys inform the wider service offering and are used to inform the overall service design covering all aspects of the service from the front to the backstage. The service design needs to incorporate the needs of both ONS' internal and external users whilst meeting the overall business goals.
Service designers design the end-to-end journey of a service. This helps a user complete their goal and ONS deliver a policy intent. In this role, your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of ONS. In return we offer: Hybrid working in an organisation voted top in the UK for work-life balance A market leading pension scheme - our employer contribution rate is around 27% A choice of working patterns *for every role* full-time, part-time, job-share. Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria) Employee Assistance Programmes Diversity Network Groups Mental Health Allies Civil Service Sports and Social club Generous holiday allowance - 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays For more information about this role, a full application pack, and to apply, please follow the APPLY link to Civil Service Jobs
