1st / 2nd Line Technical Support Engineer - Infrastructure

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1st Line Engineer / 2nd Line Engineer - Server, Cloud, Virtualisation

We are looking for a 1st / 2nd Line Engineer to join a leading service provider in Leeds providing technical support across a broad range of technologies for a variety of organisations. Full training and support will be provided however we require a candidate with an active interest in IT and some relevant knowledge / experience of Microsoft Desktop / Server to carry out this key role within the organisation.

The company will support and fund relevant professional certifications and encourage personal development and progression for the successful 1st / 2nd Line Engineer.

The day to day responsibilities and complexities of the job will be varied, ranging from proactive network monitoring, troubleshooting, liaising with customers and providing technical support on a range of products, and also the opportunity to work with senior network / server engineers on more complex troubleshooting tasks. The most important thing is to have the desire to learn new things and increase your technical expertise with a broad range of technologies.

You will ideally have knowledge of or interest in the following areas;MS Server / Operating SystemsVirtualisation technologies such as VMware or CitrixCloud computing, e.g. AWS / AzureBackup and Storage technologies

The 1st Line / 2nd Line Technical Support Engineer will benefit from an excellent working environment with an expanding organisation who invest heavily in their employee's progression and development.

Please apply now to be considered.