Desktop and Media Technician

This job has now expired please search on the home page to find live IT Jobs.

We are looking for an enthusiastic and committed Desktop and Media Technician with a pro-active approach to join our successful ICT department, to provide quality service to staff, student, and partner organisations.

This role assists staff and students with technical support of desktop computers, applications, Audio Visual and related technologies. Support includes installation, testing of computer systems, AV equipment and peripherals within established standards and guidelines. The Desktop and Media technician will provide support to over 1500 staff covering 7 sites and over 200 teaching rooms across the different campuses. Common support problems dealt with by the team include hardware problems, application, and Microsoft suite of application issues. You will be responsible for the day-to-day technical activities and acting as the face of ICT when visiting customers to ensure their issues are successfully resolved.

This role includes installing, maintaining, troubleshooting, upgrading, and resolving computer/AV hardware and software issues. You will be providing hardware and software support for peripheral and mobile devices. Knowledge of basic networking, telecom and printer/scanner is essential.

Closing date: 30 January 2022.

Interview date: TBC.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The University is committed to equality of opportunity and values the diversity of all its workforce and student population.

To apply:

Please quote reference number and job title. Please note CVs will only be accepted in addition to a fully completed application form.

All applications must be received by midnight on the closing date. Applications will not be accepted after this deadline.