Technical Product Support - Cloud

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Job Title: Technical Product Support (Cloud)Location: Whiteparish, near SalisburySalary: £20,000 - £25,000 depending on skills and experienceJob Type: Full Time, PermanentWe are looking for a highly motivated individual to join our Technical Support team.Lascar Electronics is a fast-growing international electronics business, with offices in the UK, USA, and Hong Kong, specialising in the design and manufacture of data loggers, smart graphic displays and custom electronic products. We have an ambitious growth plan to develop new products and push into new markets in order to remain at the forefront of the electronics industry.About the role:The role will provide effective first-line technical product support on our expanding range of data logging products and services.You will become an expert in our hardware, software and Cloud-based services through full training which will enable you to troubleshoot products and customer systems, from individual PCs to corporate networks.The role is office based, however, there may be occasions where you will be required to visit customers to provide on-site problem solving.About you:You will ideally have a technical background in electronic products and experience with IT and networks. Wireless networks, cloud computing and remote troubleshooting would also be an advantage. You must have excellent interpersonal skills, a friendly and professional manner and an interest in problem solving and learning new skills.What we offer:In return we offer a salary in the region of £20,000 - £25,000 depending on skills and experience, together with an attractive benefits package. This really is an exciting opportunity for someone to join Lascar during this period of growth.For further details or to apply, please send your CV together with a covering letter detailing your salary expectationsPlease Note: Lascar is a non-smoking companyPlease Note: Any approach from employment agencies will result in deselection from future recruitment opportunitiesCandidates with experience or relevant job titles of; Cloud Technician, Network Device Technician, Product Support Engineer, Electrical Product Support, Service Desk Technician, Product Support Technician, Cloud Support Engineer, Support Technician, Cloud Systems Support will be considered for this role.