IT Support Engineer

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Job DescriptionWorking for a Microsoft Gold Partner this is an exciting MSP company where they have an opportunity within their Engineering team. Playing an integral part within the business you will be asked to support contracted clients with technical issues. You will be a team player with strong and effective communication skills.Role & ResponsibilitiesProviding 1st and 2nd line support where appropriateInvestigating issues and respond to clients within SLA'sMaintenance of technical documentation for support staff and knowledge baseProviding assistance with the architectsSkills & QualificationsIdeally you will have 3-5 years experience within the IT FieldAdvanced understanding of PC's & ServersUnderstanding of Azure and Cloud Services - namely Azure AD & Intune365 ExperiencePrevious use of Hyper-V or VMWareBenefitsGeninue growth and development opportunities25 days holidayRemote working opportunities