Head of IT Operations
Recruiter
Institution of Mechanical Engineers
Listed on
28th July 2021
Location
London
Salary/Rate
£45000 - £60000
Salary Notes
£Competitive
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
Head of IT Operations London (with options to work at any of our locations and with occasional travel to our UK sites and abroad) About Us With over 115,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847. We strive to improve the world through engineering by developing engineers, promoting engineering, informing opinion and encouraging innovation. We now have a fantastic opportunity for a Head of IT Operations to join our team in a brand new role and drive our IT services forward. The Role As the Head of IT Operations, you will lead, manage and provide technical support to our IT operations including our infrastructure, systems and IT support services. In this role, you will implement an effective strategy, as well as planning and implementing processes that ensure IMechE follows the latest industry best practice for IT. You will help develop a culture of exemplary customer service and professional excellence where new and improved working methods are embraced and knowledge and skills are shared. Working with the Chief Technology Officer (CTO), you will help identify and assess new technologies or trends which may directly impact the IT strategy. You will lead, support and develop the Operations Team, including the IT service Help Desk Team, and ensure there is a programme of staff development in place. Reporting to the CTO, you will: - Lead the infrastructure and systems recovery team in the event of a major incident- Produce and maintain a risk register relating to IT operations
- Manage the IT infrastructure and delivery platforms
- Develop and implement plans supporting agreed strategies for networks, servers, cloud services, desktops and mobile devices
- Manage the delivery of training sessions for new technology for the user community About You To join us as Head of IT Operations, you will need: - Experience of managing or leading a technical IT support team
- Experience of managing IT infrastructure projects and project methodologies such as Prince2 and Agile
- Administration, configuration and support experience in virtualisation, networking, storage and cloud platforms
- Experience applying security standards, such as Cyber Essentials, throughout an organisation
- Previous experience performing a key role in the management service continuity
- Experience managing or delivering technical or business systems training
- Experience implementing and improving ITIL-based processes
- Proven expertise in Microsoft technologies and Cloud Services
- Knowledge of Windows 10 OS environments including mass deployment practices and understanding the impact of Windows 10 release channels.
- The willingness to undertake a reasonable amount of travel as required, possibly including occasional international travel to the US
- A relevant industry qualifications such as ITIL, MCP, MCSA, CCNA or VCP
- A degree in IT or at least 5 years' senior experience Other organisations may call this role Head of Information Technology, Head of IT Services, Head of IT, or Head of IT Infrastructure. The Benefits - Competitive salary
- 26 days' holiday per annum plus Bank Holidays
- An extra day off for your birthday
- Benefits including stakeholder pension scheme, life assurance and private health cover
- Continuous training and career development
- A range of wellbeing benefits to encourage a healthy work-life balance If you are a high-calibre IT professional with a successful background managing IT infrastructure projects and an excellent leadership style, this is a great opportunity to take the next step in your career and join our growing, global engineering institution. We value our employees and want to see them succeed right alongside us, which is why we'll encourage and support you to continue your professional development so you can reach your full potential. What's more, you can work from any of our locations and there may even be the chance for travel overseas. So, if you have the skills and expertise to make a real difference to our IT services and are looking for a challenging new role, we want to hear from you. Additional Information Thank you for your interest in this post. We look forward to receiving your application. Interviews will be held on an ad-hoc basis as suitable applicants apply. An immediate start is available for the right candidate. We regret that we are unable to reply to each applicant; therefore, if you do not hear from us within 28 days of your application for this post you should assume that you have been unsuccessful on this occasion. Webrecruit and IMechE are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as Head of IT Operations, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
