IT Relationship Service Manager

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Technical relationship manager to provide advice to key clients and internal stakeholders. The IT Relationship Service Manager should have an understanding of infrastructure and applications with the ability to articulate this to non-technical clients. Client DetailsLeading bank with international coverage across 60+ countries. DescriptionOwnership of technical aspects of the client MI relating to service provisionescalation point for clientsUnderstand the end to end service model for core clientsability to operate at all levels of client managementliaise on a technical and practical level with global platform owners responsible for the provision of service to clientsProfileAbility to understand complex IT service modelsstrong stakeholder management skillsClient facing experienceBackground within IT and experience within Financial Services (desirable not essential)ability to work well under pressure and to meet deadlinesable to work proactively and autonomously experience of working in a role where management of crisis is requiredability to logically breakdown complex issues to identify root causesJob OfferSalary £90,000 - £110,000 + bonus scheme10% non contribution pension schemeannual leaveflexible workingother benefits to be discussed during interview.