Network and AV engineer

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Support the network (WAN, LAN, Wireless, Firewall etc), Unified comm (MS Teams, Web ex, Zoom etc), and Audio Visual software and hardware.Client DetailsThe missionFounded 70 years ago, we invest in the most challenging markets of Africa and Asia with the aim of supporting economic development. They have net assets of £6.4bn and a portfolio of £4.7 billion.In 2019 we committed over £1.66 billion of capital to business in Africa and Asia and are now invested in 1,200 businesses which directly employ over 875,000 workers and support many more.The company is wholly owned by the UK government, who has committed a further £3.5bn of capital for the company to deploy over the next two years.In 2020 we have expended our presence in Africa and Asia by opening new offices.At this company, they take an entrepreneurial approach to investment. We think innovative about ways to deploy our capital, attract and mobilise other investors, and drive transformation impact.Primarily, this company invests to achieve impact and a financial return which is reinvested into more businesses. We aim to create jobs and accelerate economic prosperity and focus on sectors that will do this; manufacturing, food and agriculture, infrastructure, financial institutions, construction, health and education.This company works with like minded ambitious people who are primarily motivated by our mission to deliver impact. We are a growing team of over 450 and place immense value on diversity within our organisation.

Their team

The IT team is a small team with many functions contracted to third parties. The team works closely together with many team members managing multiple roles and providing back up for each other. Standard ITIL practices have been adopted or are in the process of being adopted.Engineering is a third line support function with service desk and front line support contracted with a service providerDescription

Role

Working in a small team the role is to support the current environment and project work to deliver change to that environment. As well as working with the company's team the role will also involve working with the third parties that are contracted to provide IT service to the company.It is expected that general IT engineering skills will be required but primarily this role is concerned with technologies that support the network (WAN, LAN, Wireless, Firewall etc), Unified comm (MS Teams, Web-ex, Zoom etc), and Audio Visual software and hardware.The successful candidate will be able to support C-level meetings, helping to set up and support audio-visual arrangements between sites and with external customers when needed ResponsibilitiesResponding to on site and off site technology incidents based on documented processes to resolve issuesSupporting audio-visual equipment and audio-visual requirements in time critical situations for all levels of the groupProject work to support integration of systems, upgrades of current systems or provision of new service as part of the IT team and the other teamsOccasional training of staff in best use of systems as appropriateDocumentation of existing and new systems and services as neededContribution to ITIL practices such as CMS, Problem management, Change management etc Skills and experienceAlong with previous experience of working in an ITIL based engineering function the candidate must have experience of :Managing, troubleshooting and supporting UC technologies including VOIP, IPT, collaboration tools, Audio/Video conferencing, SIP/TDM trunkingManaging, troubleshooting and supporting networking technologies including switching, routing and wireless networksManaging, troubleshooting and supporting Audio Visual equipmentMultiple manufactures within the UC applications space (Cisco, Microsoft and Zoom)Cisco and Cisco Meraki switches, firewalls and wireless access pointsCisco CU CM, Expressway and Web-ex Hybrid technologies The candidate

Background, skills, aptitude

As well as a strong work ethic and a 'can do' attitude the successful candidate will show:A proactive, analytical and methodical approach to problem solving.Ability to organise themselves and othersAttention to detailAbility to work under pressure with demanding timescalesStrong communication skills with customers (internal and external)Ability to collaborate and work closely with team membersProfileThe candidate

Background, skills, aptitude

As well as a strong work ethic and a can do attitude the successful candidate will show:A proactive, analytic and methodical approach to problem solving.Ability to organise themselves and othersAttention to detailAbility to work under pressure with demanding timescalesStrong communication skills with customers (internal and external)Ability to collaborate and work closely with team membersJob Offer6 month contract Inside IR35Up to £450 p/dayOpportunity to work on latest cutting edge technologies and have a foot in the door of a reputable financial services client in the heart of the City of London