Service Desk Team Lead

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Service Desk Team Lead opportunity - PermanentExperis are excited to be working with one of the UK's most up-and-coming leaders in its field having taken to world by storm with its progressive technology that is set to drastically improve connectivity across the UK.Due to exciting growth, our esteemed client are seeking an experienced Senior Service Desk Analyst/Team Lead to manage a team in their thriving IT Support team who provide essential 1st and 2nd line desktop support across a variety of hardware and software applications.These roles will require flexible working and remote working options are open for discussion.Keys skills and experience required;Previous experience in a senior or team lead role within desktop support/tech support/service desk functionBe able to demonstrate leadership qualities, encourage and inspire team membersEnsure team are performing to best of their abilityProven Service Desk analyst in your own right - be able to effectively troubleshoot technical issues and find solutions quicklyExperienced with remote desktop applications and helpdesk softwareExcellent interpersonal skillsGood written and verbal communicationIf you are an experienced Service Desk Analyst looking to make the jump into management, or an experienced Team Lead looking to join a company that is improving the way we connect, please send your CV for immediate consideration.