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ITC Specialist (Maternity Cover)

Premium Job From RCNi
Recruiter: RCNi
Listed on: 13th May
Location: London
Salary Notes: 28,209 - 31,311 (including inner London Weighting)
Type: Contract
Start Date: ASAP

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We are RCNi, part of the Royal College of Nursing Group. We offer a unique source of nursing content across a range of media platforms. RCNi aims to provide nursing professionals worldwide with easy access to our peer-reviewed content, news, opinion, jobs, event's and awards.

To provide first line telephone and on-site PC/MAC desktop support to RCNi system users, identifying and escalating problems to a more senior level depending on their urgency and technicality. Organising IT admin and work schedules.

To keep up to date with IT developments and to assist with developing new ways of working.

To act as the first point of contact in the absence of the ITC Manager and to act as the first point of contact in the absence of the ITC Manager, including application and support for MAC systems.

The ideal candidate must be a team player, with methodical and flexible approach to problem solving and sound knowledge of network cabling.

Excellent organisational skills Excellent verbal communication skills and the ability to communicate with users at all levels.

Ability to work to tight weekly deadlines.

Experience of providing support within a Publishing environment would be desirable.

Please note, that due to Covid-19, while we are trying our best to accommodate our Assessment Centres and Interviews on the dates outlined in our adverts, we may need to be flexible about how and when we run our Recruitment processes for the time being. We are currently running Assessments and Interviews remotely should we need to, in accordance with Government advice, so if you envisage any issues with accessing a computer, webcam or a sufficient internet connection for a video call, then please do highlight this in your Supporting Statement. We will of course do all we can to ensure you have the best experience in applying to work with us during this challenging period.

Closing Date: Midnight Tuesday 25 May 2021
Interview Date: tbc