ICT Administrator / ICT Coordinator / IT Support

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Job Title: ICT AdministratorLocation: EdinburghSalary: Salary Dependent upon Experience Job Type: Permanent, Full TimeAre you passionate about ICT? If you are hardworking and adaptable with a pro-active approach to problem solving, then Real Foods could have the right job for you.As an established Edinburgh retail company, RealFoods have extensive IT systems including some bespoke software created in-house. Over the last 40 years we have sought to be innovative and forward thinking in our use of ICT to increase efficiency in all aspects of our business, including stock management, selling online and frontend EPOS systems. We are looking for a reliable, flexible person who is able to respond well to any problems small or large and who can work on their own initiative as well as take direction from the ICT Director.Primary duty will be to administer the company's network & security, Windows based servers and systems to include:Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.Administer and maintain security of the networkInstall and upgrade computer components and software; manage virtual servers.Troubleshoot hardware.SecurityPerform regular backup operations and implement appropriate processes for data protection. Disaster recovery, and failover procedures.Resolving ICT support issues and supporting and training users.Providing support to a variety of networked systems including PCs, EPOS tills, Scales, CCTV, printers, telephony systems (including VOIP) and Microsoft Exchange Server.Support the ICT Director in evaluating user and business needs and ensuring that ICT facilities meet these needs.Assisting the ICT Director in all ICT matters including further project development.Key Skills/Knowledge Base within a Windows Environment:Network Management and Security.System Administration.Familiarity with hardware and the ability to disassemble and assemble as required.Not essential, but advantageous, would be some familiarity with:MS SQL Server Administration.Telephone Systems based on PBX.Exchange Server Administration.CCTV Systems.MS Virtualisation (Hyper-V).The Candidate:Real Foods is looking for applications from either new graduates or those who have had upwards of 1 years' experience in a commercial environment.Other Info:Working hours are flexible, but some must fall out with normal office hours to allow access to systems when they are not in use.Staff discount of 35% is available and enrolment in the NEST pension scheme.Please note: Please click the APPLY button and to submit your CV and Cover Letter.Candidates with experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.