IT Support Engineer - New Career - £25k

This job has now expired please search on the home page to find live IT Jobs.

Love technology?

Great with helping people?

Are you logical and enjoy problem solving?

Super organised?

Keep reading… No prior IT experience required!

This is a great IT company to work for, they are a small team based in Enfield, North London. The Company's business is built on their reputation and so customer service is a priority.

The ideal candidate will be passionate about IT, enthusiastic, a fast learner and have excellent customer service skills.

Working as part of the Team, the successful candidate will be assisting clients by resolving their issues over the phone, through remote tools as well as face to face.

The company supports a diverse client base across London and works with a wide range of technologies including: Google G-Suite, Microsoft Office 365, Cloud Backup, Internet Telephony, Microsoft Windows (Server & Desktops), Apple Devices (iMac, Macbooks, iPads), Linux Servers, Wireless Networks, Routers, Switches.

Job Benefits:

- Salary up to 25K depending on experience

- Flexible home working

- Career development and training

- Company Pension

- Exposure to a wide range of technologies and clients

- Fast paced learning environment

Role / Responsibilities include:

Your day to day work, alongside being a tech hero, will include supporting their clients across a range of technologies to assist with troubleshooting, change requests, system builds, routine maintenance and monitoring client's networks.

- Development of client's network services

- Undertaking small-scale project work

- Assisting Team members on larger IT projects

- Building, servicing and repairing client devices on the workbench

- Quoting for clients

- Liaising with clients and colleagues

- Identifying opportunities for growth

Their business culture is positive and supportive, every single person is valued and makes a difference to the service delivered to clients.