1st Line Support Engineer (DV)
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My client urgently requires an experienced 1st Line Support Technician to share duties as part of a service desk operating on a 24/7 basis.
Start: ASAP
Duration: 8 months
Clearance: DV
Pay Rate: £280 - £320 per shift
Shift pattern: covering 24/7 -365 including bank holidays. Role currently requires candidates to alternate between working day shifts (approx. 0700 to 1900) and night shifts (approx. 1900 to 0700). There will be regular periods of on call when out of hours call out and response on site in central London may be required.
Essential:
*Self starter with good interpersonal and customer liaison skills.
*Microsoft products of Exchange, Windows administration experience.
*Ability to work in close co-operation with customer staff.
*Windows Server and Windows UAD build & configuration.
*Sub-System testing the Windows server and UAD packaged solutions.
*Investigating and resolving defects in current package.
*ITIL accreditation.
*Active Directory/GPO's/Security Clamp.
*Windows Server-based system support role using ITIL processes.
Desirable
*Experience of any of the following products/technologies;
*VMWare, Virtualisation, Documentum
*Anti-Virus Packages. SAN technologies
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.